General Information & Questions

Email: info@stanfordblueshieldfacts.com

Phone: (650) 736-5580

Toll Free: (844) 877-6692

Billing & Claims

For questions related to claims and billing, or if you have received checks from Blue Shield, please contact the appropriate Customer Service Center listed below.

Stanford Health Care

SHC Hospital Billing

2465 Faber Place, Palo Alto, CA 94304

Call (800) 794-3720, M-F, 8am to 5pm

SHC Physician Billing

2465 Faber Place, Palo Alto, CA 94304

Call (800) 549-3720, M-F, 9am to 4pm

University HealthCare Alliance (UHA)

P.O. Box 3062

Hayward, CA 94540-9700

Call (888) 924-1036, M-F, 9am to 4pm